TDI is bundled with IBM's ISM offerings to provide integration services for deployment of solutions like TADDM (System/Asset & Relationship Discovery Tool), CCMDB (Change & Configuration Management DB) and TSRM (IBM's Service Desk and Service Catalog product).
Here's a TSRM scenario captured on film:
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Ramblings on the paradigm-shift that is TDI.
Showing posts with label ism service management taddm asset service desk tsrm ticket helpdesk. Show all posts
Showing posts with label ism service management taddm asset service desk tsrm ticket helpdesk. Show all posts
Saturday, November 1, 2008
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